How To Fix CRM_PS_SSPAP004 - Transaction found does not have status 'activated'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SSPAP - Social Service Plan Assignment Profile (SSP-AP)

• Message number: 004

• Message text: Transaction found does not have status 'activated'

What causes this issue?

The social service plan found does not have the system status
'Activated'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Activate the social service plan, since an assignment is made to
activated social service plans only. The status 'Replaced' or 'Complete'
cannot be set for a successful assignment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SSPAP004 - Transaction found does not have status 'activated' ?

  The SAP error message CRM_PS_SSPAP004 indicates that a transaction found does not have the status 'activated'. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with project systems or service processes. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Transaction Status: The error suggests that the transaction you are trying to process (e.g., a project, service order, or activity) is not in the 'activated' status. This could mean that the transaction is still in a draft state, has been rejected, or is in a status that does not allow further processing.
  Workflow Issues: If the transaction is part of a workflow, it may not have been properly completed or activated due to workflow errors or interruptions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to activate or process the transaction.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the transaction from being activated.
  
  Solution:
  
  
  Check Transaction Status: 
  
  Navigate to the transaction in question and check its current status. Ensure that it is set to 'activated'. If it is not, you may need to activate it manually or resolve any issues preventing activation.
  
  
  
  Activate the Transaction:
  
  If the transaction is in a draft or inactive state, look for options to activate it. This may involve completing required fields or steps in the workflow.
  
  
  
  Review Workflow:
  
  If the transaction is part of a workflow, check the workflow logs for any errors or issues that may have occurred. Resolve any issues and ensure that the workflow is completed successfully.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to activate and process the transaction. If not, contact your system administrator to obtain the required permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data related to the transaction. This may involve checking for missing or incorrect entries that could prevent activation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the transaction type you are working with.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate to the transaction or check its status (e.g., CRMD_ORDER for order management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.