How To Fix CRM_PS_SERVICEPLAN007 - Approving business partner cannot be determined

CRM_PS_SERVICEPLAN007 - Overview

• Message type: E = Error

• Message class: CRM_PS_SERVICEPLAN -

• Message number: 007

• Message text: Approving business partner cannot be determined

What causes this issue?

The system user who triggered the approval process has no assigned
business partner.

System Response

When executing the approval process, the business partner of the system
user is entered in the <LS>Approved by</> field (Partner function
category 0068).
Without a business partner, the system stops the approval process.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Assign a business partner to your system user in the business partner
maintenance (role "Employee" (BUP003)).

Error message extract from SAP system. Copyright SAP SE.

CRM_PS_SERVICEPLAN007 - Details

• The SAP error message CRM_PS_SERVICEPLAN007 indicates that the system is unable to determine the approving business partner for a service plan. This error typically arises in the context of service management or project systems within SAP CRM (Customer Relationship Management).
  
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Configuration: The system may not have the necessary configuration set up for business partners related to service plans.
  Business Partner Assignment: The business partner that is supposed to approve the service plan may not be assigned correctly or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access or approve the business partner.
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner master data or service plan data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Configuration:
  
  Ensure that the business partner roles and relationships are correctly configured in the system.
  Verify that the business