How To Fix CRM_PS_SERVICEPLAN000 - Obsolete. Do not use any more. (internal)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PS_SERVICEPLAN -

  • Message number: 000

  • Message text: Obsolete. Do not use any more. (internal)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_SERVICEPLAN000 - Obsolete. Do not use any more. (internal) ?

    The SAP error message "CRM_PS_SERVICEPLAN000 Obsolete. Do not use any more. (internal)" typically indicates that a particular service plan or functionality within the SAP Customer Relationship Management (CRM) system is no longer supported or has been deprecated. This can happen for various reasons, such as system upgrades, changes in business processes, or the introduction of new functionalities that replace older ones.

    Cause:

    1. Obsolescence of Functionality: The service plan or feature you are trying to use has been marked as obsolete by SAP, meaning it is no longer recommended for use.
    2. System Upgrade: If your system has been recently upgraded, certain features may have been removed or replaced with newer versions.
    3. Configuration Issues: There may be configuration settings that are still referencing the obsolete service plan.

    Solution:

    1. Check Documentation: Review the SAP documentation or release notes for your version to understand what has replaced the obsolete functionality.
    2. Use Alternative Functionality: Identify and transition to the new or recommended service plans or functionalities that SAP suggests as replacements.
    3. Update Custom Code: If you have custom code that references the obsolete service plan, you will need to update it to use the new functionality.
    4. Consult SAP Support: If you are unsure about the changes or need assistance, consider reaching out to SAP Support for guidance on how to proceed.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may provide additional context or solutions related to the error message.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training and Resources: Consider training sessions or resources that cover the new functionalities introduced in your version of SAP CRM.

    By addressing the obsolescence of the service plan and transitioning to supported functionalities, you can resolve the error and ensure your system remains up-to-date and functional.

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