How To Fix CRM_PS_PREQ005 - Error during item determination

CRM_PS_PREQ005 - Overview

• Message type: E = Error

• Message class: CRM_PS_PREQ - Messages for payment request

• Message number: 005

• Message text: Error during item determination

What causes this issue?

No start date and/or end date is available.

System Response

The item determination process has been stopped.

How to fix this error?

Make entries in the mandatory start date and end date fields, and repeat
item determination.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_PREQ005 - Error during item determination ?

  The SAP error message CRM_PS_PREQ005, which indicates "Error during item determination," typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there is an issue with the determination of items in a sales order, service order, or similar document. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of CRM_PS_PREQ005
  
  
  Missing or Incorrect Configuration: The item determination procedure may not be correctly configured in the system. This includes missing entries in the customizing settings for item determination.
  
  
  Master Data Issues: There may be issues with the master data, such as missing or incorrect material master records, service master records, or product master data.
  
  
  Incompatible Item Categories: The item categories defined in the order may not be compatible with the item determination procedure.
  
  
  Condition Records: Missing or incorrect condition records for pricing or other relevant data can lead to item determination failures.
  
  
  User