How To Fix CRM_PS_ELIGIBILITY008 - An eligibility check profile is not assigned to item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ELIGIBILITY - Messages for Eligibility Check

• Message number: 008

• Message text: An eligibility check profile is not assigned to item category &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELIGIBILITY008 - An eligibility check profile is not assigned to item category &1 ?

  The SAP error message CRM_PS_ELIGIBILITY008 indicates that an eligibility check profile has not been assigned to a specific item category in the system. This error typically arises in the context of CRM (Customer Relationship Management) and can affect processes such as sales orders, service orders, or project management.
  Cause:
  The primary cause of this error is that the item category specified in the error message does not have an associated eligibility check profile. Eligibility check profiles are used to determine whether certain conditions are met for items in a transaction, such as whether a product can be sold or a service can be provided based on specific criteria.
  Solution:
  To resolve this error, you need to assign an eligibility check profile to the relevant item category. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Master Data -> Product -> Define Eligibility Check Profiles.
  
  
  
  Define or Check Eligibility Check Profiles:
  
  If you need to create a new eligibility check profile, you can do so here. Make sure to define the necessary criteria that should be checked for eligibility.
  
  
  
  Assign the Eligibility Check Profile to the Item Category:
  
  Navigate to the path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Sales Order -> Define Item Categories.
  Find the item category that is causing the error (indicated by &1 in the error message).
  In the item category settings, look for the field where you can assign the eligibility check profile.
  Assign the appropriate eligibility check profile to the item category.
  
  
  
  Save Your Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction that was causing the error and test to see if the issue has been resolved.
  
  
  
  Related Information:
  
  Eligibility Check Profiles: These profiles can include various criteria such as product availability, customer-specific conditions, or other business rules that need to be satisfied for a transaction to proceed.
  Item Categories: Item categories in SAP define the behavior of items in sales documents, including pricing, availability checks, and eligibility checks.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration and VA01 for creating sales orders, which may help in testing after changes.
  
  If the issue persists after following these steps, it may be necessary to check for additional configuration settings or consult with your SAP support team for further assistance.