How To Fix CRM_PS_DM_EA_FEE032 - Document cannot be completed because item is not in final status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM_EA_FEE - EA Fee

• Message number: 032

• Message text: Document cannot be completed because item is not in final status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM_EA_FEE032 - Document cannot be completed because item is not in final status ?

  The SAP error message CRM_PS_DM_EA_FEE032 indicates that a document cannot be completed because one or more items within that document are not in a final status. This typically occurs in the context of project management or service management within SAP CRM, where certain items (like service orders, project items, etc.) must be in a specific status before the document can be processed further.
  Causes:
  
  Incomplete Items: The items associated with the document may not have been fully processed or completed. This could mean that they are still in a draft or open status.
  Missing Approvals: If the items require approvals or confirmations that have not yet been completed, this can prevent the document from being finalized.
  Dependencies: There may be dependencies on other items or documents that need to be resolved before the current document can be completed.
  Status Configuration: The status configuration in the system may not allow the document to be completed if certain conditions are not met.
  
  Solutions:
  
  Check Item Status: Review the status of all items associated with the document. Ensure that all items are in a final or completed status.
  Complete Pending Actions: If there are any pending actions (like approvals or confirmations), complete those actions to move the items to a final status.
  Review Dependencies: Check for any dependencies that may be preventing the document from being completed. Resolve any issues related to these dependencies.
  Consult Documentation: Refer to the SAP documentation or help resources for specific details on the status requirements for the items in question.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to check the status of items, such as CRMD_ORDER for managing CRM orders or CJ20N for project management.
  Status Management: Familiarize yourself with the status management in SAP CRM, as it can vary based on configuration and business processes.
  User Authorizations: Ensure that you have the necessary authorizations to view and change the status of the items in question.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.