How To Fix CRM_PS_DM402 - Can't process debt set data. Debtor is blocked.

CRM_PS_DM402 - Overview

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 402

• Message text: Can't process debt set data. Debtor is blocked.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM402 - Can't process debt set data. Debtor is blocked. ?

  The SAP error message CRM_PS_DM402, which states "Can't process debt set data. Debtor is blocked," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to process data related to a debtor (customer) who has been blocked from further transactions. This can happen for various reasons, such as credit issues, payment defaults, or administrative decisions.
  
  Cause:
  
  
  Debtor Blocked Status: The primary cause of this error is that the debtor (customer) has been marked as blocked in the system. This could be due to:
  
  Credit limit exceeded.
  Payment defaults or overdue invoices.
  Manual blocking by an administrator for various reasons.
  
  
  
  
  Configuration Issues: Sometimes, the configuration settings in the system may lead to this error if they are not aligned with the business processes.
  
  
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the debtor in the system.
  
  
  
  Solution:
  
  
  Check Debtor Status:
  
  Navigate to the customer master data in SAP (transaction