How To Fix CRM_PS_DM260 - Debt set(s) couldn't be read due to missing authorizations.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PS_DM - Debt Management Messages

  • Message number: 260

  • Message text: Debt set(s) couldn't be read due to missing authorizations.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_DM260 - Debt set(s) couldn't be read due to missing authorizations. ?

    The SAP error message CRM_PS_DM260 indicates that the system is unable to read debt sets due to missing authorizations. This typically occurs in the context of SAP Customer Relationship Management (CRM) and can be related to various authorization issues.

    Cause:

    1. Missing Authorizations: The user attempting to access the debt set does not have the necessary authorizations assigned in their user profile. This could be due to missing roles or specific authorization objects related to debt management.
    2. Role Configuration: The roles assigned to the user may not include the necessary permissions to access the debt set data.
    3. Data Access Restrictions: There may be restrictions in place that limit access to certain data based on organizational units, company codes, or other criteria.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check for missing authorizations. This will show you which authorization checks failed.
      • Review the user’s roles and authorizations in transaction SU01 or PFCG.
    2. Modify Roles:

      • If you identify missing authorizations, you may need to modify the user’s roles or create a new role that includes the necessary authorizations for accessing debt sets.
      • Ensure that the relevant authorization objects (e.g., F_BKPF_BES, F_BKPF_BUK, etc.) are included in the role.
    3. Consult with Security Team:

      • If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
    4. Testing:

      • After making changes to roles or authorizations, test the access again to ensure that the issue is resolved.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to debt management functions in SAP CRM.
    • Transaction Codes:
      • SU01 - User Maintenance
      • PFCG - Role Maintenance
      • SU53 - Display Authorization Check
    • Documentation: Refer to SAP Help documentation for detailed information on authorization management and best practices for role design.

    By following these steps, you should be able to identify and resolve the authorization issues causing the CRM_PS_DM260 error.

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