How To Fix CRM_PS_DM253 - Please select an open item to move.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 253

• Message text: Please select an open item to move.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM253 - Please select an open item to move. ?

  The SAP error message CRM_PS_DM253, which states "Please select an open item to move," typically occurs in the context of project management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with project structures or project items.
  Cause:
  This error usually arises when you attempt to perform an action (like moving or copying) on a project item or structure that is either not selected or does not have any open items available for the operation. The system expects you to select an item that is currently open and eligible for the action you are trying to perform.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Item Selection: Ensure that you have selected an open item in the project structure. If no item is selected, the system will not allow you to proceed.
  
  
  Verify Item Status: Make sure that the item you are trying to move is indeed open. Closed or completed items cannot be moved. You can check the status of the items in the project structure.
  
  
  Refresh the Project Structure: Sometimes, the project structure may not be updated. Refresh the view or navigate away and back to the project to ensure that all items are displayed correctly.
  
  
  Review Permissions: Ensure that you have the necessary permissions to perform the action on the selected item. Lack of permissions can sometimes lead to unexpected behavior.
  
  
  Consult Documentation: If you are unsure about the specific steps to take, refer to the SAP documentation or help files related to project management in CRM for more detailed guidance.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and setup.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to project management, such as CRMD_ORDER for managing orders or CJ20N for project planning.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address specific issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CRM_PS_DM253 error and continue with your project management tasks in SAP.