How To Fix CRM_PS_DM027 - Maintaining references to target transaction types isn't supported.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 027

• Message text: Maintaining references to target transaction types isn't supported.

What causes this issue?

Enforcement action references are defined through the copy control for
transaction types. References are maintained for enforcement actions
defined with their source transaction type. The exception is if the
current enforcement action transaction type is listed as a target
transaction type and never as a source.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Adjust the configuration of the business transaction copy control for
transaction types. You navigate to the source enforcement action and
maintain the reference to a target enforcement action in this object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM027 - Maintaining references to target transaction types isn't supported. ?

  The SAP error message CRM_PS_DM027, which states "Maintaining references to target transaction types isn't supported," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration of transaction types or when trying to maintain references that are not allowed.
  Cause:
  
  Incorrect Configuration: The error often arises when there is an attempt to maintain references to target transaction types that are not configured correctly or are not supported in the current context.
  Transaction Type Restrictions: Certain transaction types may have restrictions on how they can be referenced or linked to other transaction types.
  System Limitations: The SAP system may have limitations on the types of references that can be maintained, especially if the transaction types are not designed to interact with each other.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the transaction types involved. Ensure that they are set up correctly and that any references you are trying to maintain are valid.
  
  Navigate to the relevant customizing settings in SPRO (SAP Project Reference Object) and check the configuration for transaction types.
  
  
  
  Review Documentation: Consult the SAP documentation or help resources for the specific transaction types you are working with. This can provide insights into any restrictions or requirements for maintaining references.
  
  
  Use Supported Transaction Types: If you are trying to maintain references to unsupported transaction types, consider using alternative transaction types that are compatible with the operations you are trying to perform.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide fixes, workarounds, or additional information regarding known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  
  Related Information:
  
  Transaction Types: Understanding the role of transaction types in SAP CRM is crucial. They define how business processes are managed and can have specific settings that dictate their behavior.
  Customization (SPRO): Familiarize yourself with the SPRO transaction, where you can access the configuration settings for various modules, including CRM.
  SAP Community: Engaging with the SAP Community can also be beneficial. Other users may have encountered similar issues and can share their experiences and solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.