How To Fix CRM_PS_4S_BRFP411 - Request type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 411

• Message text: Request type &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP411 - Request type &1 does not exist ?

  The SAP error message CRM_PS_4S_BRFP411, which states "Request type &1 does not exist," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to process a request type that has not been defined or is not recognized by the system.
  Cause:
  
  Missing Configuration: The request type specified in the error message (&1) has not been configured in the system. This could be due to a missing entry in the relevant customizing tables.
  Typographical Error: There may be a typo in the request type being used, leading the system to not recognize it.
  Transport Issues: If the request type was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
  Authorization Issues: The user may not have the necessary authorizations to access the specified request type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant area where request types are defined. Ensure that the request type in question is properly configured.
  You can check the configuration under: 
  
  CRM > Basic Functions > Service Request Management > Define Request Types.
  
  
  If the request type does not exist, you may need to create it.
  
  
  
  Verify Request Type:
  
  Double-check the request type being used in the transaction or program that triggered the error. Ensure that it is spelled correctly and matches the defined request types in the system.
  
  
  
  Transport Check:
  
  If the request type was supposed to be transported from another system, check the transport logs to ensure it was included and activated correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the request type. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the specific request type or the error message for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or the request type in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: Customizing settings
  SE11: Data Dictionary to check table entries
  SU01: User maintenance to check authorizations
  
  
  Debugging: If you have access, you can debug the program or transaction that is generating the error to get more insights into why the request type is not being recognized.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the issue persists, consider reaching out to your SAP support team for further assistance.