How To Fix CRM_PS_4S_BRFP408 - Web request expression error: Missing order

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 408

• Message text: Web request expression error: Missing order

What causes this issue?

The system cannot determine the Web Request expression result. It cannot
read the form data from the Web Request buffer and there is no order
GUID set.

System Response

The system displays a BRFplus error message.

How to fix this error?

Check the BRFplus settings for the Web Request expression.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP408 - Web request expression error: Missing order ?

  The SAP error message CRM_PS_4S_BRFP408 indicates a web request expression error related to a missing order in the context of SAP CRM (Customer Relationship Management) and possibly SAP PS (Project System). This error typically arises when a web service or application is trying to access or process an order that cannot be found in the system.
  Causes:
  
  Missing Order Data: The order ID being referenced in the web request does not exist in the database.
  Incorrect Order ID: The order ID may have been entered incorrectly or may not be formatted properly.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different systems (e.g., between CRM and ERP).
  Authorization Issues: The user or service account making the request may not have the necessary permissions to access the order.
  Configuration Issues: There may be misconfigurations in the web service or application that is trying to access the order.
  
  Solutions:
  
  Verify Order ID: Check the order ID being used in the request to ensure it is correct and exists in the system.
  Check Data Synchronization: If the order is supposed to exist but does not, check for any data synchronization issues between systems.
  Review User Permissions: Ensure that the user or service account has the necessary permissions to access the order.
  Debugging: Use transaction codes like SLG1 (Application Log) to check for any logs related to the error, which may provide more context.
  Check Configuration: Review the configuration settings for the web service or application to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRMD_ORDER, or SLG1 for logging.
  SAP Notes: Search for SAP Notes related to CRM_PS_4S_BRFP408 for any known issues or patches.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.