How To Fix CRM_PS_4S_BRFP313 - Message class &1, number &2 does not have a longtext in language &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 313

• Message text: Message class &1, number &2 does not have a longtext in language &3

What causes this issue?

The system can only transfer the long text of a message into the text
field of the activity. The message invoked does not contain a long text.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can use the short text of the message as an activity description.
Mark the checkbox <LS>Activity description </>for this.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP313 - Message class &1, number &2 does not have a longtext in language &3 ?

  The SAP error message CRM_PS_4S_BRFP313 indicates that a specific message class and number do not have a long text available in the specified language. This typically occurs when the system is trying to display a message that is supposed to have a detailed description, but the long text is missing for the language in question.
  Cause:
  
  Missing Long Text: The primary cause of this error is that the long text for the specified message class and number has not been maintained in the SAP system for the specified language.
  Language Settings: The error may also arise if the user’s language settings are not aligned with the available texts in the system.
  Custom Development: If there are custom developments or enhancements, they may not have included long texts for certain messages.
  
  Solution:
  
  
  Maintain Long Text:
  
  Go to transaction code SE91 (Message Class Maintenance).
  Enter the message class (&1) and the message number (&2).
  Check if the long text exists for the specified language (&3).
  If it does not exist, you can create or maintain the long text for that message.
  
  
  
  Check Language Settings:
  
  Ensure that the user’s language settings are correct. You can check this in the user profile settings.
  If the long text is available in another language, consider switching the user interface language to that language.
  
  
  
  Consult Documentation:
  
  If the message is part of a standard SAP application, consult the SAP documentation or support notes to see if there are any known issues or updates related to this message.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is affecting critical business processes.
  
  
  
  Related Information:
  
  Message Class: A message class in SAP is a collection of messages that can be used in various programs and applications. Each message has a unique number within the class.
  Long Texts: Long texts provide additional information or context for a message, which can be crucial for understanding the issue or error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE91 for message maintenance and SE80 for development objects.
  
  By following these steps, you should be able to address the error message and ensure that the necessary long texts are available for users in the specified language.