How To Fix CRM_PS_4S_BRFP130 - Case type &1 has been determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 130

• Message text: Case type &1 has been determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP130 - Case type &1 has been determined ?

  The SAP error message CRM_PS_4S_BRFP130 typically indicates that there is an issue related to the case type in the SAP CRM system. This error message is often encountered when the system is unable to determine the appropriate case type for a particular transaction or process.
  Cause:
  
  Configuration Issues: The case type may not be properly configured in the system. This could be due to missing settings or incorrect mappings in the customizing settings.
  Missing Authorizations: The user may not have the necessary authorizations to access or create the specified case type.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information that prevents the system from determining the case type.
  Business Rules: The business rules defined in the system may not allow for the creation of the case type under certain conditions.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for case types in the SAP CRM system. Ensure that the case type is defined correctly and that all necessary parameters are set.
  
  Navigate to the customizing transaction (SPRO) and check the settings under "Customer Relationship Management" -> "Service" -> "Basic Functions" -> "Case Management" -> "Define Case Types".
  
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to create or access the case type. This can be checked in the user roles and profiles assigned to the user.
  
  
  Validate Input Data: Check the data being input into the system for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  
  
  Check Business Rules: Review any business rules or logic that may be preventing the case type from being determined. This may involve checking custom code or configurations that impact case creation.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and cases.
  SAP Notes: Search for SAP Notes related to CRM_PS_4S_BRFP130 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.