How To Fix CRM_PROVIDER_MA042 - Only maintain one product reference type per line

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER_MA - Messages for provider master agreement

• Message number: 042

• Message text: Only maintain one product reference type per line

What causes this issue?

Only one of the possible product reference categories (for example,
product and product range) can be maintained per line in the item list.

System Response

The system copies only one of the maintained product reference
categories.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER_MA042 - Only maintain one product reference type per line ?

  The SAP error message CRM_PROVIDER_MA042 indicates that there is an issue with the product reference types in a specific transaction or document within the SAP CRM system. This error typically arises when multiple product reference types are assigned to a single line item, which is not allowed.
  Cause:
  The error occurs when:
  
  A single line item in a sales order, quotation, or any other relevant document has more than one product reference type assigned to it.
  The system is designed to allow only one product reference type per line item to maintain data integrity and consistency.
  
  Solution:
  To resolve the CRM_PROVIDER_MA042 error, you can take the following steps:
  
  
  Review Line Items: Check the line items in the document where the error occurred. Ensure that each line item has only one product reference type assigned.
  
  
  Modify Product Reference Types:
  
  If you find that a line item has multiple product reference types, you will need to modify it to ensure that only one is maintained.
  You can do this by editing the line item and removing any additional product reference types.
  
  
  
  Check Configuration: If you are consistently encountering this error, it may be worth reviewing the configuration settings related to product references in your SAP CRM system. Ensure that the settings align with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing product references and line items.
  
  
  Testing: After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to product management and sales documents in SAP CRM, such as CRMD_ORDER for managing orders.
  User Roles: Ensure that users have the appropriate roles and permissions to modify product references in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.