How To Fix CRM_PROVIDER_MA014 - Item cannot be released; convergent charging tables are inconsistent

CRM_PROVIDER_MA014 - Overview

• Message type: E = Error

• Message class: CRM_PROVIDER_MA - Messages for provider master agreement

• Message number: 014

• Message text: Item cannot be released; convergent charging tables are inconsistent

What causes this issue?

You cannot release the item, because there exist inconsistencies in the
definition of convergent charging tables.
Example:
During maintenance of convergent charging tables you selected the table
to be redefined but no redefined table is created.

System Response

The item has not been released.

How to fix this error?

Go to the tab <ZK>Convergent Charging Tables</> on item level and change
the entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER_MA014 - Item cannot be released; convergent charging tables are inconsistent ?

  The SAP error message CRM_PROVIDER_MA014 indicates that there is an inconsistency in the convergent charging tables, which prevents the item from being released. This error typically occurs in the context of SAP Convergent Charging (SAP CC) and can be related to various issues, such as data integrity problems, configuration issues, or missing entries in the relevant tables.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the convergent charging tables, such as missing or incorrect entries.
  
  Configuration Issues: Incorrect configuration settings in the SAP CC or CRM system can lead to this error.
  Missing Master Data: Required master data (like products, services, or pricing conditions) may be missing or not properly maintained.
  Transaction Errors: Errors during previous transactions may have left the system in an inconsistent state.
  Version Mismatch: If there are different versions of the software components involved, it may lead to compatibility issues.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes or tools provided