How To Fix CRM_PROVIDER_BTIL005 - The search result may contain only a limited number of sharing contracts


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER_BTIL -

  • Message number: 005

  • Message text: The search result may contain only a limited number of sharing contracts

  • Show details Hide details
  • What causes this issue?

    Some entries are not visible in the search result, because a product or
    partner of the sharing contract does not match or the sharing contract
    is not assigned to the referenced master agreement.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Increase the limit of the search or choose additional selection criteria
    for maximum results.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER_BTIL005 - The search result may contain only a limited number of sharing contracts ?

    The SAP error message CRM_PROVIDER_BTIL005 indicates that the search result for sharing contracts in the SAP Customer Relationship Management (CRM) system may be limited. This typically occurs when the system restricts the number of records returned in a search to improve performance or due to configuration settings.

    Cause:

    1. System Limitation: The system may have a predefined limit on the number of records that can be returned in a search result to prevent performance degradation.
    2. Configuration Settings: The settings in the CRM system may be configured to limit the number of sharing contracts displayed in search results.
    3. Data Volume: If there are a large number of sharing contracts, the system may automatically limit the results to ensure that the user interface remains responsive.

    Solution:

    1. Adjust Search Parameters: Refine your search criteria to be more specific. This can help reduce the number of records returned and may allow you to see the relevant sharing contracts.
    2. Check Configuration Settings: Consult with your SAP administrator to review the configuration settings related to search results. They may be able to adjust the limits on the number of records returned.
    3. Use Pagination: If the system supports it, use pagination to navigate through the results. This allows you to view additional records beyond the initial limit.
    4. Performance Optimization: If the issue is related to performance, consider optimizing the database or the queries being run to improve response times.
    5. SAP Notes and Support: Check for any relevant SAP Notes or updates that may address this issue. If necessary, contact SAP support for further assistance.

    Related Information:

    • SAP Documentation: Review the official SAP documentation for CRM to understand how search functionalities work and any limitations that may apply.
    • User Training: Ensure that users are trained on how to effectively use search functionalities within the CRM system to minimize confusion and improve efficiency.
    • System Monitoring: Regularly monitor system performance and user feedback to identify any recurring issues related to search results and take proactive measures.

    By addressing the underlying causes and implementing the suggested solutions, you should be able to mitigate the impact of the CRM_PROVIDER_BTIL005 error message.

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