How To Fix CRM_PROVIDER473 - Deletion of &1 enrichment records failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 473

• Message text: Deletion of &1 enrichment records failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER473 - Deletion of &1 enrichment records failed ?

  The SAP error message CRM_PROVIDER473 indicates that there was a failure in deleting enrichment records in the SAP Customer Relationship Management (CRM) system. This error typically occurs when there are issues related to the data integrity, constraints, or dependencies associated with the records you are trying to delete.
  Causes:
  
  Data Integrity Issues: The records you are trying to delete may be linked to other records or objects in the system, which prevents their deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the enrichment records.
  System Constraints: There may be constraints or rules defined in the system that prevent the deletion of certain records.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the database.
  
  Solutions:
  
  Check Dependencies: Investigate if the enrichment records are linked to other records. You may need to delete or modify those linked records first.
  Review Authorizations: Ensure that the user attempting the deletion has the appropriate authorizations to perform this action.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the records that might be preventing deletion.
  Use Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the records and see if there are any issues.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the deletion failed.
  Data Cleanup: If the records are no longer needed, consider performing a data cleanup or archiving process to remove unnecessary records.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for monitoring and troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP CRM documentation for information on data management and record deletion processes.
  
  By following these steps, you should be able to identify the cause of the CRM_PROVIDER473 error and implement a solution to resolve it.