How To Fix CRM_PROVIDER402 - Copying of change order &1 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 402

• Message text: Copying of change order &1 is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER402 - Copying of change order &1 is not allowed ?

  The SAP error message CRM_PROVIDER402 indicates that the copying of a change order (or a similar object) is not allowed in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to copy a change order to another object or when attempting to create a new object based on an existing one.
  Causes:
  
  Configuration Settings: The system may be configured to prevent copying of certain types of change orders due to business rules or settings in the customizing.
  Status of the Change Order: The change order may be in a status that does not allow it to be copied. For example, if it is already completed or closed.
  Authorization Issues: The user may not have the necessary authorizations to perform the copy operation.
  Object Dependencies: There may be dependencies or relationships with other objects that prevent copying.
  Data Integrity Rules: The system may have data integrity rules that restrict copying to maintain consistency.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP system to see if there are any restrictions on copying change orders. This can be done in the customizing settings (transaction SPRO).
  Review Change Order Status: Ensure that the change order you are trying to copy is in a status that allows copying. If it is closed or completed, you may need to reopen it or create a new change order instead.
  User Authorizations: Verify that the user has the necessary authorizations to perform the copy operation. This can be checked in the user roles and profiles.
  Consult Documentation: Look into the SAP documentation or help files for any specific notes related to the CRM_PROVIDER402 error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing change orders.
  SAP Notes: Search for SAP Notes related to CRM_PROVIDER402 in the SAP Support Portal for any known issues or fixes.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.