How To Fix CRM_PROVIDER306 - Adjust date is possible only for sales or change process

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 306

• Message text: Adjust date is possible only for sales or change process

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER306 - Adjust date is possible only for sales or change process ?

  The SAP error message CRM_PROVIDER306 indicates that an adjustment date can only be set for sales orders or change processes in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to adjust the date for a document type that does not support this functionality.
  Cause:
  The error occurs when:
  
  The user is trying to adjust the date for a document that is not a sales order or a change process.
  The document type being processed does not allow for date adjustments as per the configuration in the system.
  
  Solution:
  To resolve the CRM_PROVIDER306 error, consider the following steps:
  
  
  Check Document Type: Ensure that you are working with a sales order or a change process. If you are trying to adjust the date for a different type of document (e.g., service order, activity, etc.), you will not be able to do so.
  
  
  Review Configuration: If you believe that the document type should allow for date adjustments, check the configuration settings in the SAP CRM system. This may involve:
  
  Reviewing the customizing settings for the document type in transaction SPRO.
  Ensuring that the relevant settings for date adjustments are enabled for the specific document type.
  
  
  
  Use Correct Transaction: Make sure you are using the correct transaction or application to perform the date adjustment. If you are in the wrong area of the system, navigate to the appropriate transaction for sales orders or change processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on the specific document types and their capabilities regarding date adjustments.
  
  
  Contact Support: If the issue persists and you are unsure of the configuration or the document type, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to sales orders (e.g., VA01, VA02) and change processes to ensure you are in the right area of the system.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to perform date adjustments on the relevant document types.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.