How To Fix CRM_PROVIDER081 - Product configuration is not possible due to pricing errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 081

• Message text: Product configuration is not possible due to pricing errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER081 - Product configuration is not possible due to pricing errors ?

  The SAP error message CRM_PROVIDER081 indicates that there are issues with product configuration due to pricing errors. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to configure a product that has pricing conditions that cannot be met or are incorrectly set up.
  Causes of the Error
  
  
  Missing Pricing Conditions: The pricing conditions required for the product configuration may not be defined in the system.
  
  
  Incorrect Condition Records: There may be incorrect or incomplete condition records in the pricing procedure that prevent the system from calculating the price.
  
  
  Configuration Errors: The product configuration might have dependencies or constraints that are not being met, leading to pricing issues.
  
  
  Master Data Issues: Problems with master data, such as incorrect material master records or customer master records, can also lead to pricing errors.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the sales document may not be appropriate for the configured product.
  
  
  Currency Issues: If there are currency conversion issues or if the pricing conditions are defined in a different currency than expected, this can lead to errors.
  
  
  Solutions
  
  
  Check Pricing Conditions:
  
  Go to the pricing condition records (transaction codes like VK11, VK12, or VK13) and ensure that all necessary conditions are defined and active.
  
  
  
  Review Configuration Settings:
  
  Check the product configuration settings to ensure that all dependencies and constraints are correctly defined and that they align with the pricing conditions.
  
  
  
  Validate Master Data:
  
  Ensure that the relevant master data (material, customer, etc.) is correctly maintained and that there are no inconsistencies.
  
  
  
  Examine Pricing Procedure:
  
  Review the pricing procedure assigned to the sales document to ensure it is appropriate for the configured product. You can check this in the customizing settings under Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  
  
  
  Check for Currency Issues:
  
  Verify that the currency settings are correct and that there are no discrepancies in currency conversion.
  
  
  
  Debugging:
  
  If the issue persists, consider using the debugging tools in SAP to trace the pricing determination process and identify where the error occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to pricing and product configuration for any specific guidance or known issues.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes like CRMD_ORDER, VA01, VA02, and VA03 for order management and configuration.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the CRM_PROVIDER081 error in SAP.