How To Fix CRM_PROVIDER055 - Select payment details for creating an order

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 055

• Message text: Select payment details for creating an order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER055 - Select payment details for creating an order ?

  The SAP error message CRM_PROVIDER055, which states "Select payment details for creating an order," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the payment details required for creating a sales order. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Payment Information: The payment details required for the order creation are not provided or are incomplete.
  Incorrect Configuration: The payment methods or terms may not be correctly configured in the system.
  User Role and Authorizations: The user may not have the necessary authorizations to access or modify payment details.
  Data Inconsistencies: There may be inconsistencies in the master data related to the customer or payment methods.
  System Settings: The system settings for payment processing may not be correctly set up.
  
  Solutions:
  
  Check Payment Details: Ensure that all required payment details are filled in correctly. This includes payment method, payment terms, and any other relevant information.
  Review Configuration: Verify the configuration settings for payment methods in the SAP system. Ensure that the payment methods are active and correctly assigned to the relevant customer accounts.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create orders with payment details.
  Master Data Review: Review the customer master data to ensure that all necessary information is complete and accurate. This includes checking the payment terms and methods assigned to the customer.
  Consult Documentation: Refer to SAP documentation or help resources for specific configuration settings related to payment processing in CRM.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for checking customer data and CRM_ORDER for order management.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.