How To Fix CRM_PROVIDER045 - No item selected to show the configuration


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER -

  • Message number: 045

  • Message text: No item selected to show the configuration

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER045 - No item selected to show the configuration ?

    The SAP error message CRM_PROVIDER045: No item selected to show the configuration typically occurs in the SAP CRM (Customer Relationship Management) system when a user attempts to view or configure an item in a sales order, quotation, or similar document, but no item has been selected for configuration. This can happen for several reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. No Item Selected: The most straightforward cause is that the user has not selected any item in the document that requires configuration.
    2. Item Not Configurable: The item selected may not be a configurable product, meaning it does not have any configuration options available.
    3. Document Status: The document may be in a status that does not allow for configuration (e.g., it may be locked or completed).
    4. Authorization Issues: The user may not have the necessary authorizations to view or configure the item.
    5. System Configuration: There may be issues with the system configuration or settings that prevent the item from being displayed correctly.

    Solutions:

    1. Select an Item: Ensure that you have selected an item in the document that you want to configure. If no item is selected, select one and try again.
    2. Check Item Type: Verify that the selected item is indeed a configurable product. You can check the material master data to confirm if it is set up for configuration.
    3. Review Document Status: Check the status of the document to ensure it is in a state that allows for configuration. If it is locked or completed, you may need to change its status or create a new document.
    4. Authorization Check: Ensure that you have the necessary authorizations to perform configuration tasks. You may need to contact your system administrator to verify your user roles and permissions.
    5. System Configuration: If the issue persists, it may be necessary to check the system configuration settings related to product configuration. This may involve consulting with your SAP Basis or technical team.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the SAP Help Portal or documentation related to CRM and product configuration for more detailed information on how to work with configurable products.
    • Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.

    If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.

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