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Message type: E = Error
Message class: CRM_PROVIDER -
Message number: 035
Message text: Order &1 released and contracts &2 created
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CRM_PROVIDER035
- Order &1 released and contracts &2 created ?The SAP error message CRM_PROVIDER035 typically indicates that there is an issue related to the release of an order and the creation of contracts in the SAP Customer Relationship Management (CRM) system. This error can occur in various scenarios, often related to the integration between CRM and other SAP modules, such as SAP ERP.
Cause:
- Order Release Issues: The order may not have been released properly due to missing or incorrect data.
- Contract Creation Problems: There may be issues with the contract creation process, such as missing mandatory fields or incorrect configurations.
- Integration Issues: Problems with the integration between CRM and ERP systems can lead to this error, especially if there are discrepancies in data or configuration.
- Authorization Issues: The user may not have the necessary authorizations to perform the actions related to order release or contract creation.
- Custom Logic: If there are custom enhancements or logic implemented in the system, they may interfere with the standard process.
Solution:
- Check Order Data: Review the order data to ensure that all required fields are filled out correctly and that there are no inconsistencies.
- Review Contract Configuration: Ensure that the contract configuration is correct and that all necessary settings are in place.
- Integration Monitoring: Check the integration settings between CRM and ERP. Use transaction codes like SLG1 (Application Log) to look for any error messages or logs that can provide more context.
- Authorization Check: Verify that the user has the necessary authorizations to release orders and create contracts. This can be done through transaction SU53 or by checking the user roles.
- Debugging: If the issue persists, consider debugging the process to identify where it is failing. This may require technical expertise.
- Consult Documentation: Refer to SAP documentation or notes related to CRM order management and contract creation for any known issues or additional troubleshooting steps.
Related Information:
If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.
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