How To Fix CRM_PRODUCT_WARRANTY009 - Warranty template &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 009

• Message text: Warranty template &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_WARRANTY009 - Warranty template &1 does not exist ?

  The SAP error message CRM_PRODUCT_WARRANTY009 indicates that the warranty template specified in the system does not exist. This error typically occurs in the context of warranty management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Non-Existent Warranty Template: The warranty template you are trying to use has not been created or has been deleted from the system.
  Incorrect Template ID: The template ID you are entering may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the warranty template.
  Configuration Issues: There may be issues with the configuration of warranty management in the system.
  
  Solution:
  
  
  Check Template Existence:
  
  Go to the warranty template management area in SAP (Transaction Code: CRMD_ORDER or CRM_WTY_TEMPLATE).
  Verify if the warranty template with the specified ID exists.
  
  
  
  Create or Update Template:
  
  If the template does not exist, you may need to create a new warranty template.
  If it exists but is not correctly configured, you may need to update it.
  
  
  
  Verify Template ID:
  
  Double-check the ID you are using to ensure it is correct and matches the existing templates.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use warranty templates. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to warranty management for additional guidance on setting up and managing warranty templates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to warranty management and this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_WTY_TEMPLATE, and others related to warranty management.
  Configuration Settings: Review the configuration settings for warranty management in the SAP system to ensure everything is set up correctly.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_WARRANTY009 error and ensure that the warranty templates are correctly configured and accessible in your SAP system.