How To Fix CRM_PRODUCT_SALES006 - Error while data was deleted from the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 006

• Message text: Error while data was deleted from the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES006 - Error while data was deleted from the database ?

  The SAP error message CRM_PRODUCT_SALES006 typically indicates that there was an issue while attempting to delete data from the database related to product sales in the SAP CRM system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Database Constraints: There may be foreign key constraints or other database integrity constraints that prevent the deletion of certain records.
  Locking Issues: The record you are trying to delete might be locked by another transaction or user, preventing the deletion.
  Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform the delete operation.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the deletion from being processed correctly.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard deletion process.
  
  Solutions:
  
  Check Database Constraints: Review the database schema to identify any constraints that might be preventing the deletion. You may need to delete dependent records first.
  Release Locks: Use transaction codes like SM12 to check for and release any locks on the records you are trying to delete.
  Review Authorizations: Ensure that the user has the necessary authorizations to delete the records. You can check this using transaction SU53 after the error occurs.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any inconsistencies. You can use transaction SE11 to analyze the table structure.
  Debugging: If custom code is involved, consider debugging the process to identify where the error occurs. Use transaction SE80 or SE37 to analyze the relevant function modules or methods.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), SM12 (Lock Entries), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Documentation: Review the official SAP documentation for CRM product management to understand the data model and dependencies better.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or SAP support for further assistance.