How To Fix CRM_PRODUCT_PROPOSAL014 - & product(s) could not be transferred, since quantity was 0

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_PROPOSAL -

• Message number: 014

• Message text: & product(s) could not be transferred, since quantity was 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_PROPOSAL014 - & product(s) could not be transferred, since quantity was 0 ?

  The SAP error message CRM_PRODUCT_PROPOSAL014 typically indicates that there is an issue with transferring product proposals due to a quantity of zero. This error can occur in various scenarios, such as when creating sales orders, quotations, or other documents that involve product proposals in the SAP CRM system.
  Cause:
  
  Zero Quantity: The primary cause of this error is that the product(s) being proposed have a quantity of zero. SAP does not allow the transfer of products with a quantity of zero, as it does not make sense to propose a product that is not intended to be sold or delivered.
  Incorrect Configuration: There may be issues with the configuration of the product proposal or the related sales document.
  Data Entry Errors: Users may inadvertently enter a quantity of zero when creating or modifying a product proposal.
  
  Solution:
  
  Check Product Quantity: Review the product proposal and ensure that the quantity for each product is greater than zero. If the quantity is zero, update it to the desired amount.
  Review Document Settings: If the error occurs in a specific document (like a sales order or quotation), check the settings and ensure that all products have valid quantities.
  Validation Rules: Ensure that any validation rules or custom logic in the system do not inadvertently set quantities to zero.
  Recreate Proposal: If the issue persists, consider recreating the product proposal from scratch to ensure that all entries are correct.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the CRM module and product proposals.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to create and modify product proposals.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully transfer the product proposals in your SAP CRM system.