How To Fix CRM_PRODUCT_FINANCE2016 - You have to select one entry as the default payment form

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE2 - Messages for Financing Product (New Set Types in 4.0)

• Message number: 016

• Message text: You have to select one entry as the default payment form

What causes this issue?

You have not selected a default value for the payment form attribute.
This is not possible. You can change the payment form in the lease
quotation later into any payment form that is defined in the financing
product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Flag exactly one payment form as the default value.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE2016 - You have to select one entry as the default payment form ?

  The SAP error message CRM_PRODUCT_FINANCE2016 indicates that when trying to process a transaction related to a product in the SAP CRM system, the system requires you to select a default payment form. This typically occurs in scenarios where multiple payment forms are available, and the system needs a default option to proceed with the transaction.
  Cause:
  
  Multiple Payment Forms: The system has detected that there are multiple payment forms available for the transaction, but none has been designated as the default.
  Configuration Issues: The configuration settings in the CRM system may not have a default payment form set up for the relevant product or transaction type.
  User Input: The user may not have selected a payment form when prompted, or the selection may not have been saved correctly.
  
  Solution:
  
  
  Select a Default Payment Form:
  
  Navigate to the relevant transaction or product configuration in the SAP CRM system.
  Look for the payment form settings and select one of the available payment forms as the default.
  Save the changes to ensure that the selected payment form is set as the default.
  
  
  
  Check Configuration Settings:
  
  Go to the configuration settings for the product or transaction type in the SAP CRM system.
  Ensure that a default payment form is defined in the system settings.
  If necessary, consult with your SAP administrator or functional consultant to adjust the configuration.
  
  
  
  User Training:
  
  Ensure that users are trained on how to select and save a payment form during transactions to avoid this error in the future.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing payment forms, such as CRM_ORDER, CRM_PRODUCT, or others depending on your specific SAP version.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for detailed steps on configuring payment forms in SAP CRM.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_FINANCE2016 error and ensure that a default payment form is set for your transactions.