How To Fix CRM_PRODUCT_FINANCE102 - Report finished, check hierarchy and categories

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 102

• Message text: Report finished, check hierarchy and categories

What causes this issue?

The report created the necessary hierarchy and catgeories.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can manually change the distribution of the set types to the views
and the sequence using category maintenance. You can also create your
own views in Customizing.
It is recommended that you limit the value ranges of the categories for
the <ZK>financing product type</> field. This helps to simplify product
maintenance. For this purpose, you limit the financing product type in
the <ZK>financing products</> category (BASE_FINANC) to the value
01 Financing products
In the <ZK>financing options</> (BASE_FINOPT) category, you then have to
limit the financing product type to the value
02 Financing options
In the same way, you limit the values for the <ZK>option type</>
attribute. In the <ZK>financing options (with financing character)</>
(BASE_FINOPT_01) category limit the option type to the values:
06 Base lease extension
07 Upgrade
08 Renewal
09 Continuation
In the <ZK>financing options</> category (BASE_FINOPT_02), you then
limit the values accordingly for the option type attribute to:
01 Early cancellation
02 Conclude
03 Buyout
04 Purchase option
05 Rollover
Another possibility would be to create an additional category per option
type manually. To do so, follow this procedure:
Below the <ZK>financing option (with financing character)</> category
(BASE_FINOPT_01), create another category in parallel to each of the
option types 06 to 09 listed above. In each of these categories, reduce
the option type to exactly the option type valid in the value
limitation. The set types are then automatically inherited from the
category above.
Below <ZK>financing option</> (BASE_FINOPT_02) category, create a
category in parallel to each of the option types 01 to 05 listed above.
In each of these categories, reduce the option type to exactly the
option type valid in the value limitation. The set types are then
automatically inherited from the category above.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE102 - Report finished, check hierarchy and categories ?

  The SAP error message CRM_PRODUCT_FINANCE102 typically indicates an issue related to the product hierarchy or categories in the SAP CRM system. This error often arises during the processing of product-related data, particularly when there are inconsistencies or missing information in the product hierarchy or category assignments.
  Cause:
  
  Missing Hierarchy Levels: The product may not be assigned to the correct hierarchy levels, or the hierarchy levels may not be defined properly in the system.
  Incorrect Category Assignment: The product might not be assigned to the appropriate categories, or the categories may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies in the data related to product hierarchies or categories, such as duplicate entries or incorrect relationships.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the product hierarchy or categories.
  
  Solution:
  
  Check Product Hierarchy: Verify that the product is assigned to the correct hierarchy levels. You can do this by navigating to the product master data and checking the hierarchy assignments.
  Review Category Assignments: Ensure that the product is assigned to the correct categories. Check the category settings in the product master data.
  Data Consistency Check: Run consistency checks on the product hierarchy and categories to identify any discrepancies. This can often be done through specific transaction codes or reports in SAP.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify product hierarchy and category data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be required.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing product data.
  SAP Notes: Check for any SAP Notes related to CRM_PRODUCT_FINANCE102 for known issues and fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PRODUCT_FINANCE102 error message in SAP.