How To Fix CRM_PRODUCT_FINANCE102 - Report finished, check hierarchy and categories


CRM_PRODUCT_FINANCE102 - Overview

  • Message type: E = Error

  • Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

  • Message number: 102

  • Message text: Report finished, check hierarchy and categories

  • Show details Hide details
  • What causes this issue?

    The report created the necessary hierarchy and catgeories.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You can manually change the distribution of the set types to the views
    and the sequence using category maintenance. You can also create your
    own views in Customizing.
    It is recommended that you limit the value ranges of the categories for
    the <ZK>financing product type</> field. This helps to simplify product
    maintenance. For this purpose, you limit the financing product type in
    the <ZK>financing products</> category (BASE_FINANC) to the value
    01 Financing products
    In the <ZK>financing options</> (BASE_FINOPT) category, you then have to
    limit the financing product type to the value
    02 Financing options
    In the same way, you limit the values for the <ZK>option type</>
    attribute. In the <ZK>financing options (with financing character)</>
    (BASE_FINOPT_01) category limit the option type to the values:
    06 Base lease extension
    07 Upgrade
    08 Renewal
    09 Continuation
    In the <ZK>financing options</> category (BASE_FINOPT_02), you then
    limit the values accordingly for the option type attribute to:
    01 Early cancellation
    02 Conclude
    03 Buyout
    04 Purchase option
    05 Rollover
    Another possibility would be to create an additional category per option
    type manually. To do so, follow this procedure:
    Below the <ZK>financing option (with financing character)</> category
    (BASE_FINOPT_01), create another category in parallel to each of the
    option types 06 to 09 listed above. In each of these categories, reduce
    the option type to exactly the option type valid in the value
    limitation. The set types are then automatically inherited from the
    category above.
    Below <ZK>financing option</> (BASE_FINOPT_02) category, create a
    category in parallel to each of the option types 01 to 05 listed above.
    In each of these categories, reduce the option type to exactly the
    option type valid in the value limitation. The set types are then
    automatically inherited from the category above.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


CRM_PRODUCT_FINANCE102 - Details

  • The SAP error message CRM_PRODUCT_FINANCE102 typically indicates an issue related to the product hierarchy or categories in the SAP CRM system. This error often arises during the processing of product-related data, particularly when there are inconsistencies or missing information in the product hierarchy or category assignments.
    
    Cause: Missing Hierarchy Levels: The product may not be assigned to the correct hierarchy levels, or the hierarchy levels may not be defined properly in the system. Incorrect Category Assignment: The product might not be assigned to the appropriate categories, or the categories may not be set up correctly. Data Inconsistencies: There may be inconsistencies in the data related to product hierarchies or categories, such as duplicate entries or incorrect relationships. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the product hierarchy or categories.
    Solution: Check Product Hierarchy: Verify that the product is assigned to the correct hierarchy levels. You can do this by

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