How To Fix CRM_PRODUCT_FINANCE064 - Assigned product category &1 has incorrect product type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 064

• Message text: Assigned product category &1 has incorrect product type

What causes this issue?

The category entered does not have a product type for material or
services.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a product category with the correct product type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE064 - Assigned product category &1 has incorrect product type ?

  The SAP error message CRM_PRODUCT_FINANCE064 indicates that there is an issue with the product category assigned to a product in the SAP CRM system. Specifically, it states that the assigned product category has an incorrect product type. This error typically arises during processes such as product creation, modification, or when trying to assign a product to a sales order or other transactions.
  Cause:
  
  Incorrect Product Category Configuration: The product category assigned to the product may not be configured correctly in the system. Each product category is associated with a specific product type, and if there is a mismatch, this error can occur.
  Missing or Incorrect Product Type Assignment: The product type that is expected for the assigned product category may not be defined or may be incorrectly set up in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as changes made to the product category or product type that have not been properly reflected across the system.
  
  Solution:
  
  
  Check Product Category Configuration:
  
  Go to the configuration settings for product categories in SAP CRM.
  Verify that the product category assigned to the product is correctly configured and associated with the appropriate product type.
  
  
  
  Review Product Type Assignment:
  
  Ensure that the product type linked to the product category is valid and exists in the system.
  If necessary, update the product type assignment for the product category.
  
  
  
  Correct Master Data:
  
  Review the master data for the product in question. Check if the product category and product type are correctly assigned.
  If there are discrepancies, correct the data in the relevant master data records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on product categories and product types to ensure compliance with system requirements.
  
  
  
  Testing:
  
  After making the necessary changes, test the product creation or modification process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access and manage product-related data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on product category and type configurations.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to product categories and types in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and data integrity of your SAP CRM system.