How To Fix CRM_PRODUCT_FINANCE028 - There is no text for residual value product group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 028

• Message text: There is no text for residual value product group &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE028 - There is no text for residual value product group &1 ?

  The SAP error message CRM_PRODUCT_FINANCE028, which states "There is no text for residual value product group &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product master data, particularly in relation to financial aspects such as residual value products.
  Cause:
  This error usually arises due to the following reasons:
  
  
  Missing Text for Product Group: The specified residual value product group (indicated by &1) does not have a corresponding text entry in the system. This can happen if the product group was created but not fully configured, or if the text was inadvertently deleted.
  
  
  Configuration Issues: There may be issues in the configuration settings related to product groups or financial settings in the SAP system.
  
  
  Data Inconsistency: There could be inconsistencies in the master data or configuration that lead to the system not being able to find the required text for the specified product group.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Group Configuration:
  
  Go to the configuration settings for product groups in SAP.
  Verify that the product group specified in the error message exists and is correctly configured.
  
  
  
  Maintain Text for Product Group:
  
  Navigate to the transaction code for maintaining product groups (e.g., OVZG or similar, depending on your SAP version).
  Find the product group indicated by &1 in the error message.
  Ensure that there is a text entry for this product group. If not, create or update the text as necessary.
  
  
  
  Check Language Settings:
  
  Ensure that the text for the product group is maintained in the appropriate language. If your system is set to a specific language, the text must be available in that language.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and rectify any inconsistencies in the product master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to product groups and financial settings for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to product and financial management in SAP CRM.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit product group texts.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_FINANCE028 error and ensure that your product groups are correctly configured in the SAP system.