How To Fix CRM_PRODUCT_FINANCE023 - No entry for residual value groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 023

• Message text: No entry for residual value groups

What causes this issue?

In Customizing table CRMC_RESIDVLGR, no entry is defined for the
residual value groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE023 - No entry for residual value groups ?

  The SAP error message CRM_PRODUCT_FINANCE023 indicates that there is no entry for the specified residual value groups in the system. This error typically arises in the context of product finance or valuation in SAP CRM (Customer Relationship Management) when trying to process or manage products that have financial implications.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the residual value group has not been defined in the system. This could be due to a lack of configuration in the relevant customizing settings.
  Incorrect Data Entry: The residual value group being referenced may have been incorrectly entered or may not exist in the system.
  Master Data Issues: The product master data may not be correctly set up to include the necessary financial information, including the residual value group.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings in SAP and ensure that the residual value groups are defined correctly. This can typically be found under the following path:
  
  SPRO > SAP Customizing Implementation Guide > Financial Accounting > Asset Accounting > Valuation > Define Residual Value Groups.
  
  
  If the group does not exist, you will need to create it.
  
  
  
  Verify Product Master Data:
  
  Check the product master data to ensure that the correct residual value group is assigned. You can do this by accessing the product in the CRM system and reviewing its financial settings.
  
  
  
  Data Consistency Check:
  
  Ensure that all related data entries are consistent and that there are no discrepancies in the configuration or master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any additional context or specific steps related to your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the CRM order management or MM02 for material master data to check configurations.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify the configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.