How To Fix CRM_PRODUCT_FINANCE020 - There are no entries for the classifications

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 020

• Message text: There are no entries for the classifications

What causes this issue?

There is no entry in Customizing table CRMC_TFILA_LC.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the missing entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE020 - There are no entries for the classifications ?

  The SAP error message CRM_PRODUCT_FINANCE020 indicates that there are no entries for the classifications in the context of product finance within the SAP CRM system. This error typically arises when the system is trying to access classification data for a product, but it cannot find any relevant entries.
  Cause:
  
  Missing Classification Data: The most common cause is that the product in question has not been classified properly, or the classification data has not been maintained in the system.
  Incorrect Product Type: The product type may not be set up to use classifications, or the classification system may not be activated for that product type.
  Data Inconsistency: There may be inconsistencies or issues with the data in the classification system, such as missing or incorrect entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the classification data.
  
  Solution:
  
  
  Check Product Classification:
  
  Go to the product master data and verify if the classification data is maintained for the product.
  Ensure that the product has been assigned to the correct classification type.
  
  
  
  Maintain Classifications:
  
  If the classification data is missing, you will need to create or maintain the classification for the product. This can typically be done in the product master data transaction (e.g., using transaction CRMD_ORDER or CRMD_ORDERADM_H).
  
  
  
  Verify Product Type Settings:
  
  Check the configuration settings for the product type in the SAP system to ensure that classification is enabled and properly configured.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the classification data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining product classifications and resolving related issues.
  
  
  
  System Configuration:
  
  If the issue persists, it may be necessary to consult with your SAP Basis or technical team to check for any system configuration issues or to perform a system check.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CL02 (for class maintenance).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.