How To Fix CRM_PRODUCT_FINANCE008 - There is no entry for general conditions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 008

• Message text: There is no entry for general conditions

What causes this issue?

There are no entries for general conditions in Customizing table
CRMC_FIN_TC.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make corresponding Customizing entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE008 - There is no entry for general conditions ?

  The SAP error message CRM_PRODUCT_FINANCE008 indicates that there is no entry for general conditions in the system. This error typically arises in the context of pricing or financial conditions related to products in the SAP CRM (Customer Relationship Management) module.
  Cause:
  The error can occur due to several reasons:
  
  Missing Condition Records: There are no condition records defined for the pricing procedure that is being used. This could mean that the necessary pricing conditions (like discounts, surcharges, etc.) have not been maintained in the system.
  Incorrect Configuration: The pricing procedure may not be correctly configured or assigned to the relevant sales area or product.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that prevent the system from finding the necessary condition records.
  Authorization Issues: The user may not have the necessary authorizations to view or access the condition records.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Condition Records:
  
  Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) to check if the necessary condition records exist for the relevant pricing type.
  Ensure that the condition types required for the pricing procedure are maintained.
  
  
  
  Review Pricing Procedure:
  
  Use transaction code V/08 to review the pricing procedure configuration. Ensure that the correct pricing procedure is assigned to the relevant sales area and that it includes the necessary condition types.
  
  
  
  Maintain General Conditions:
  
  If general conditions are required, you may need to create them using transaction code V/06 (Maintain Condition Types) or V/07 (Maintain Condition Records).
  
  
  
  Check Master Data:
  
  Ensure that the product master data and customer master data are correctly maintained and that they are linked to the appropriate pricing conditions.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and maintain condition records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific guidance related to your configuration and business processes.
  
  
  
  Related Information:
  
  Transaction Codes: VK11, VK12, V/06, V/07, V/08
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.