How To Fix CRM_PRODUCT_API006 - Distr.-chain-specific ERP material status &1 could not be interpreted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_API - Product - CRM Interface

• Message number: 006

• Message text: Distr.-chain-specific ERP material status &1 could not be interpreted

What causes this issue?

When materials are transferred, the system needs to know how to
interpret the ERP field <LS>Distribution-Chain-Specific Material Status
</> in the sales data. This requires the corresponding Customizing data
to have been transferred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Transfer the middleware object DNL_CUST_PROD3 for the class CUSTOMIZING.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_API006 - Distr.-chain-specific ERP material status &1 could not be interpreted ?

  The SAP error message CRM_PRODUCT_API006 indicates that there is an issue with the distribution chain-specific ERP material status for a product in the CRM system. This error typically arises when the system is unable to interpret the material status due to various reasons, such as missing or incorrect configuration, data inconsistencies, or issues with the integration between the CRM and ERP systems.
  Cause:
  
  Missing Material Status: The material status for the specified distribution chain is not defined in the ERP system.
  Incorrect Configuration: There may be a configuration issue in the material master data or in the distribution chain settings.
  Data Inconsistencies: There could be inconsistencies between the CRM and ERP systems, such as missing or outdated data.
  Integration Issues: Problems with the middleware or integration settings between the CRM and ERP systems can lead to this error.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the ERP system and check the material master data for the specific material and distribution chain.
  Ensure that the material status is correctly defined and active.
  
  
  
  Verify Distribution Chain Settings:
  
  Check the configuration settings for the distribution chain in the ERP system.
  Ensure that all necessary settings are in place and that the distribution chain is correctly set up.
  
  
  
  Data Synchronization:
  
  Ensure that the data between the CRM and ERP systems is synchronized.
  You may need to run a data synchronization job or check for any errors in the middleware.
  
  
  
  Review Integration Settings:
  
  Check the integration settings between the CRM and ERP systems to ensure that they are correctly configured.
  Look for any error logs or messages in the middleware that could indicate issues with data transfer.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the CRM_PRODUCT_API006 error for any specific guidance or patches that may be available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Display Material) in ERP to check material details and CRMD_ORDER in CRM to check related order data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Integration Tools: Familiarize yourself with the tools used for integration between CRM and ERP, such as SAP PI/PO or SAP Cloud Platform Integration, if applicable.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PRODUCT_API006 error message.