How To Fix CRM_PRODUCT000 - No products found for category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

• Message number: 000

• Message text: No products found for category &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT000 - No products found for category &1 ?

  The SAP error message CRM_PRODUCT000: No products found for category &1 typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to search for products in a specific category, but the system does not find any products associated with that category.
  Causes:
  
  Incorrect Category: The category specified in the search may not have any products assigned to it.
  Data Inconsistency: There may be inconsistencies or issues in the product master data or category assignments.
  Authorization Issues: The user may not have the necessary authorizations to view products in that category.
  Inactive Products: The products in the specified category may be inactive or not available for the current transaction.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper retrieval of products.
  
  Solutions:
  
  Verify Category: Check if the category specified in the error message is correct and exists in the system. Ensure that it is the intended category for the search.
  Check Product Assignments: Go to the product master data and verify if there are products assigned to the specified category. If not, you may need to assign products to that category.
  Review Authorizations: Ensure that the user has the necessary authorizations to view products in the specified category. This can be checked with the security team or by reviewing user roles.
  Check Product Status: Verify if the products in the category are active and available for use. If they are inactive, consider reactivating them if appropriate.
  Data Consistency Check: Run data consistency checks in the CRM system to identify and resolve any inconsistencies in product data.
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to product categories and ensure they are correctly configured.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check orders and product assignments.
  Product Master Data: Access the product master data using transaction code CMM1 or CMM2 to view and edit product details.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on product management in CRM for more detailed guidance.
  
  If the issue continues after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.