How To Fix CRM_PRIL_CUST072 - The relationship type & may only be assigned to one object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRIL_CUST - Messages for Customizing Product Interaction Layer

• Message number: 072

• Message text: The relationship type & may only be assigned to one object

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRIL_CUST072 - The relationship type & may only be assigned to one object ?

  The SAP error message CRM_PRIL_CUST072 indicates that a specific relationship type is being assigned to multiple objects, which is not allowed in the system. This error typically occurs in the context of Customer Relationship Management (CRM) when trying to create or modify relationships between business partners, products, or other entities.
  Cause:
  
  Duplicate Relationship Assignment: The relationship type you are trying to assign is already linked to another object. In SAP CRM, certain relationship types are designed to be unique to a specific object.
  Configuration Issues: There may be configuration settings in the system that restrict the assignment of certain relationship types to multiple objects.
  Data Integrity Issues: There could be data integrity issues where the system believes that the relationship type is already assigned to another object, even if it is not visible in the user interface.
  
  Solution:
  
  
  Check Existing Relationships: Review the existing relationships for the object you are trying to modify. Ensure that the relationship type is not already assigned to another object.
  
  Navigate to the relevant transaction (e.g., transaction code BP for Business Partner) and check the relationships tab.
  
  
  
  Remove Duplicate Relationships: If you find that the relationship type is indeed assigned to another object, you will need to remove or modify that relationship before you can assign it to the desired object.
  
  
  Review Configuration: If you believe that the relationship should allow multiple assignments, check the configuration settings in the SAP system. This may involve consulting with your SAP administrator or a functional consultant to review the relationship type settings in the customizing (transaction code SPRO).
  
  
  Data Consistency Check: Run data consistency checks to ensure that there are no orphaned or inconsistent records in the database that might be causing this issue.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the relationship types and their constraints.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for CRM orders), and CRMD_ORDERADM_H (for order administration).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify relationships in the system.
  
  By following these steps, you should be able to resolve the error CRM_PRIL_CUST072 and successfully manage the relationships in your SAP CRM system.