How To Fix CRM_PRIL_CUST054 - Relationship type & not valid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRIL_CUST - Messages for Customizing Product Interaction Layer

  • Message number: 054

  • Message text: Relationship type & not valid

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRIL_CUST054 - Relationship type & not valid ?

    The SAP error message CRM_PRIL_CUST054 indicates that the relationship type specified in a CRM (Customer Relationship Management) transaction is not valid. This error typically arises when trying to create or modify a relationship between business partners, products, or other entities in the CRM system.

    Cause:

    1. Invalid Relationship Type: The relationship type you are trying to use may not be defined in the system or may not be valid for the specific context (e.g., between the specific business partners or products).
    2. Configuration Issues: The relationship type may not be properly configured in the system. This could be due to missing entries in the customizing settings.
    3. Authorization Issues: The user may not have the necessary authorizations to use the specified relationship type.
    4. Data Inconsistencies: There may be inconsistencies in the data that prevent the relationship from being established.

    Solution:

    1. Check Relationship Type: Verify that the relationship type you are using is valid. You can do this by checking the configuration in the SAP system.

      • Navigate to the customizing settings (SPRO) and check the relationship types defined under CRM.
      • Ensure that the relationship type is active and correctly configured for the entities you are working with.
    2. Review Configuration: If the relationship type is not defined, you may need to create it or modify existing configurations.

      • Go to the transaction code SPRO and follow the path:
        • Customer Relationship Management -> Master Data -> Business Partner -> Define Relationship Types.
      • Ensure that the relationship type is set up correctly with the appropriate parameters.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to create or modify the relationship. This can be checked in the user roles and profiles.

    4. Data Validation: Check the data being used to establish the relationship. Ensure that the business partners or products involved are correctly defined and active in the system.

    5. Consult Documentation: If you are unsure about the relationship types and their configurations, refer to the SAP documentation or help resources for guidance.

    6. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and SPRO (Customizing).
    • SAP Notes: Search for SAP Notes related to CRM relationship types for any patches or updates that may address this issue.
    • Community Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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