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Message type: E = Error
Message class: CRM_PRIDOC_COM - Pricing Call
Message number: 417
Message text: Pricing procedure &1 not found
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CRM_PRIDOC_COM417
- Pricing procedure &1 not found ?The SAP error message CRM_PRIDOC_COM417, which states "Pricing procedure &1 not found," typically occurs in the context of pricing in SAP CRM (Customer Relationship Management) when the system cannot find the specified pricing procedure for a particular transaction or document.
Cause:
- Missing Pricing Procedure: The specified pricing procedure (denoted by &1) is not defined in the system for the relevant sales area or document type.
- Configuration Issues: The pricing procedure may not be correctly assigned to the relevant sales organization, distribution channel, or division.
- Incorrect Document Type: The document type being used may not be linked to the correct pricing procedure.
- Master Data Issues: The customer master or material master may not have the necessary data that links to the pricing procedure.
Solution:
Check Pricing Procedure Configuration:
- Go to the transaction code
SPRO
(SAP Reference IMG).- Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Pricing Procedures.
- Ensure that the pricing procedure you are trying to use is defined and active.
Assign Pricing Procedure:
- Ensure that the pricing procedure is assigned to the relevant sales area (sales organization, distribution channel, and division).
- Check the assignment in the same configuration path under Assign Pricing Procedures to Sales Areas.
Review Document Type Settings:
- Check the document type settings to ensure that the correct pricing procedure is assigned to the document type you are using.
- This can be found under Sales and Distribution > Sales > Sales Documents > Define Sales Document Types.
Check Master Data:
- Verify the customer master data and material master data to ensure that they are correctly set up and linked to the appropriate pricing procedure.
- You can check the customer master using transaction
XD03
(Display Customer) and the material master using transactionMM03
(Display Material).Debugging:
- If the issue persists, consider debugging the pricing procedure determination process to identify where the failure occurs.
Related Information:
SPRO
for configuration.VK11
for maintaining condition records.VK31
for maintaining pricing conditions.By following these steps, you should be able to resolve the error message CRM_PRIDOC_COM417 and ensure that the correct pricing procedure is applied to your transactions.
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