How To Fix CRM_PRIDOC_COM417 - Pricing procedure &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRIDOC_COM - Pricing Call

  • Message number: 417

  • Message text: Pricing procedure &1 not found

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRIDOC_COM417 - Pricing procedure &1 not found ?

    The SAP error message CRM_PRIDOC_COM417, which states "Pricing procedure &1 not found," typically occurs in the context of pricing in SAP CRM (Customer Relationship Management) when the system cannot find the specified pricing procedure for a particular transaction or document.

    Cause:

    1. Missing Pricing Procedure: The specified pricing procedure (denoted by &1) is not defined in the system for the relevant sales area or document type.
    2. Configuration Issues: The pricing procedure may not be correctly assigned to the relevant sales organization, distribution channel, or division.
    3. Incorrect Document Type: The document type being used may not be linked to the correct pricing procedure.
    4. Master Data Issues: The customer master or material master may not have the necessary data that links to the pricing procedure.

    Solution:

    1. Check Pricing Procedure Configuration:

      • Go to the transaction code SPRO (SAP Reference IMG).
      • Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Pricing Procedures.
      • Ensure that the pricing procedure you are trying to use is defined and active.
    2. Assign Pricing Procedure:

      • Ensure that the pricing procedure is assigned to the relevant sales area (sales organization, distribution channel, and division).
      • Check the assignment in the same configuration path under Assign Pricing Procedures to Sales Areas.
    3. Review Document Type Settings:

      • Check the document type settings to ensure that the correct pricing procedure is assigned to the document type you are using.
      • This can be found under Sales and Distribution > Sales > Sales Documents > Define Sales Document Types.
    4. Check Master Data:

      • Verify the customer master data and material master data to ensure that they are correctly set up and linked to the appropriate pricing procedure.
      • You can check the customer master using transaction XD03 (Display Customer) and the material master using transaction MM03 (Display Material).
    5. Debugging:

      • If the issue persists, consider debugging the pricing procedure determination process to identify where the failure occurs.

    Related Information:

    • Transaction Codes:
      • SPRO for configuration.
      • VK11 for maintaining condition records.
      • VK31 for maintaining pricing conditions.
    • Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and their configuration.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to pricing procedures.

    By following these steps, you should be able to resolve the error message CRM_PRIDOC_COM417 and ensure that the correct pricing procedure is applied to your transactions.

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