How To Fix CRM_PRICING_I400 - * * * * Customizing * * *

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING_I - Messages for the Pricing Item

• Message number: 400

• Message text: * * * * Customizing * * *

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING_I400 - * * * * Customizing * * * ?

  The SAP error message CRM_PRICING_I400 typically indicates an issue related to pricing in the SAP CRM system. This error can occur during various processes, such as sales order creation, quotation processing, or when calculating prices for products. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Pricing Conditions: The pricing procedure may not have the necessary condition types defined, or the condition records for the relevant pricing conditions may be missing.
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure, such as incorrect assignment of condition types or missing access sequences.
  Master Data Issues: Problems with master data, such as missing or incorrect customer or material master records, can lead to pricing errors.
  Currency Issues: If there are discrepancies in currency settings between the sales document and the pricing conditions, this can trigger the error.
  Incompatibility with Custom Logic: If there are custom enhancements or user exits that affect pricing, they may not be functioning correctly.
  
  Solutions:
  
  Check Pricing Procedure: Review the pricing procedure assigned to the sales document type. Ensure that all necessary condition types are included and correctly configured.
  Maintain Condition Records: Use transaction codes like VK11 or VK31 to create or maintain condition records for the relevant pricing conditions.
  Review Master Data: Verify that the customer and material master records are complete and accurate. Ensure that the relevant data is maintained in the appropriate views.
  Check Currency Settings: Ensure that the currency settings in the sales document match those in the pricing conditions. You may need to adjust the currency settings in the document or the condition records.
  Debug Custom Logic: If there are custom enhancements affecting pricing, debug the relevant code to identify any issues. Ensure that the custom logic is compatible with the standard pricing procedure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK31, VK32, and V/06 for maintaining pricing conditions and procedures.
  SAP Notes: Check for any SAP Notes related to CRM pricing issues that may provide additional insights or fixes.
  Documentation: Review SAP documentation on pricing procedures and condition types to ensure proper configuration.
  Testing: After making changes, perform thorough testing to ensure that the pricing calculations work as expected in various scenarios.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.