How To Fix CRM_PRICING415 - Terms of payment differ from value from contract account

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING - Messages for the Pricing Set

• Message number: 415

• Message text: Terms of payment differ from value from contract account

What causes this issue?

When there is a business agreement, the terms of payment in the
document must agree with the value defined in the business agreement
(in this case &V1&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter value &V1& in the field <LS>Terms of payment</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING415 - Terms of payment differ from value from contract account ?

  The SAP error message CRM_PRICING415 indicates that there is a discrepancy between the terms of payment specified in the pricing procedure and the terms of payment associated with the contract account in the system. This error typically arises during the pricing determination process in SAP CRM when the system attempts to calculate pricing based on the terms of payment but finds that they do not match.
  Cause:
  
  Mismatch in Terms of Payment: The terms of payment defined in the sales document (e.g., sales order, quotation) do not match the terms of payment defined in the contract account.
  Configuration Issues: There may be configuration issues in the pricing procedure or the contract account settings that lead to this mismatch.
  Data Entry Errors: Incorrect data entry when creating the sales document or contract account can lead to this error.
  Changes in Terms of Payment: If the terms of payment were changed after the contract account was created, this could lead to inconsistencies.
  
  Solution:
  
  
  Check Terms of Payment: Verify the terms of payment in both the sales document and the contract account. Ensure they match.
  
  Navigate to the contract account and check the terms of payment settings.
  Review the sales document to ensure the correct terms of payment are being used.
  
  
  
  Update Sales Document: If the terms of payment in the sales document are incorrect, update them to match the contract account.
  
  You can do this by editing the sales order or relevant document in the SAP CRM system.
  
  
  
  Review Configuration: If the issue persists, review the configuration settings for pricing procedures and terms of payment in the SAP system.
  
  Check the pricing procedure configuration in SPRO (SAP Customizing Implementation Guide) under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  
  
  
  Consult Documentation: Refer to SAP documentation or help notes related to CRM pricing and terms of payment for additional guidance.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or BP (Business Partner) to check and modify relevant data.
  SAP Notes: Look for SAP Notes related to CRM_PRICING415 for any known issues or patches that may address this error.
  Testing: After making changes, perform testing to ensure that the error does not reoccur and that pricing is calculated correctly.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PRICING415 error in your SAP system.