How To Fix CRM_PREFILL_SRVQ013 - No changeable note type maintained for transaction type &1

CRM_PREFILL_SRVQ013 - Overview

• Message type: E = Error

• Message class: CRM_PREFILL_SRVQ -

• Message number: 013

• Message text: No changeable note type maintained for transaction type &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRM_PREFILL_SRVQ013 - Details

• The SAP error message CRM_PREFILL_SRVQ013 indicates that there is no changeable note type maintained for the specified transaction type in the SAP CRM system. This error typically occurs when you are trying to create or modify a transaction (like a service request or a complaint) that requires a note, but the system cannot find a valid note type that can be changed for that specific transaction type.
  
  Cause:
  
  Missing Configuration: The primary cause of this error is that the configuration for the note types associated with the transaction type is incomplete or missing.
  Transaction Type Settings: The transaction type you are working with does not have a changeable note type assigned in the system settings.
  Custom Development: If there are custom developments or modifications in the CRM system, they might not have been properly configured to handle note types.
  
  
  Solution:
  To resolve this error, you need to ensure that a changeable note type is properly configured