How To Fix CRM_PRD_UPG_MV_ATTR002 - No entry found in link handler for product &1, set type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRD_UPG_MV_ATTR - Conversion of Multiple-Value Attributes in CRM 5.0

• Message number: 002

• Message text: No entry found in link handler for product &1, set type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRD_UPG_MV_ATTR002 - No entry found in link handler for product &1, set type &2 ?

  The SAP error message CRM_PRD_UPG_MV_ATTR002 indicates that there is no entry found in the link handler for a specific product and set type. This error typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with product attributes or product master data.
  Cause:
  
  
  Missing Data: The most common cause of this error is that the product specified (denoted by &1) does not have the necessary entries in the database for the specified set type (denoted by &2). This could be due to incomplete data migration, data corruption, or simply that the product has not been properly configured.
  
  
  Configuration Issues: There may be issues with the configuration of the product model or the set type itself, leading to the inability to retrieve the necessary links.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the product data, which can lead to this error.
  
  
  Solution:
  
  
  Check Product Data: Verify that the product exists in the system and that it has been properly configured. Check the product master data to ensure that all necessary attributes and links are present.
  
  
  Review Set Type Configuration: Ensure that the set type specified in the error message is correctly configured in the system. You may need to check the customizing settings for product attributes and ensure that the set type is active and properly linked to the product.
  
  
  Data Migration: If this error occurred after a data migration, review the migration process to ensure that all necessary data was transferred correctly. You may need to re-import or correct any missing data.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the product and its attributes. You may need to consult with your SAP security team to verify this.
  
  
  Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the function module or program that is generating this error. This can provide more insight into why the link handler is not finding the entry.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to navigate through the CRM order management and product data.
  SAP Documentation: Refer to the official SAP documentation for CRM product management for more detailed information on product attributes and set types.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.