How To Fix CRM_PRCIL020 - You cannot add &1 at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRCIL - Messages for Pricing Condtion Genil

• Message number: 020

• Message text: You cannot add &1 at item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRCIL020 - You cannot add &1 at item level ?

  The SAP error message CRM_PRCIL020, which states "You cannot add &1 at item level," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to add a specific item or component to a transaction (like a sales order or service request) that is not allowed due to certain restrictions or conditions.
  Causes:
  
  
  Item Category Restrictions: The item category may not allow the addition of certain items at the item level. This can be due to configuration settings in the item category that restrict certain actions.
  
  
  Document Type Limitations: The document type being used may have specific rules that prevent the addition of certain items.
  
  
  Status of the Document: The status of the document (e.g., if it is already processed or in a certain state) may not allow for modifications at the item level.
  
  
  Configuration Settings: There may be specific configuration settings in the CRM system that restrict adding items based on certain criteria (like pricing, availability, etc.).
  
  
  Missing Master Data: The item you are trying to add may not exist in the system or may not be properly configured in the master data.
  
  
  Solutions:
  
  
  Check Item Category Configuration: Review the configuration of the item category in the SAP system to ensure that it allows the addition of the item you are trying to add.
  
  
  Review Document Type Settings: Check the settings for the document type you are working with to ensure that it permits the addition of items at the item level.
  
  
  Verify Document Status: Ensure that the document is in a status that allows for modifications. If it is locked or completed, you may need to change its status or create a new document.
  
  
  Consult Master Data: Verify that the item you are trying to add exists in the system and is correctly configured. Check for any missing or incorrect master data.
  
  
  Error Logs and Messages: Look at the detailed error logs or messages in the system for more context on why the addition is being blocked.
  
  
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance, as they may have more insights into specific configurations or known issues.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and manage CRM orders or SPRO to access configuration settings.
  Documentation: Refer to SAP Help documentation for CRM to understand item categories, document types, and their configurations.
  User Exits and BAdIs: Check if there are any user exits or BAdIs (Business Add-Ins) that might be influencing the behavior of item addition in your specific implementation.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.