How To Fix CRM_PRCIL002 - Error while reading root attributes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRCIL - Messages for Pricing Condtion Genil

• Message number: 002

• Message text: Error while reading root attributes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRCIL002 - Error while reading root attributes ?

  The SAP error message CRM_PRCIL002 ("Error while reading root attributes") typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with reading certain attributes related to a business object or transaction. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data stored in the database, such as missing or corrupted entries related to the root attributes of a business object.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to issues when trying to read attributes.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or attributes.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM system being used.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
  Review Configuration: Ensure that the configuration settings for the relevant business objects are correct. This may involve checking customizing settings in the CRM system.
  Authorization Check: Verify that the user encountering the error has the necessary authorizations to access the required data. This can be done through transaction SU53 to analyze authorization failures.
  Debugging: If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the root cause.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Database Check: If you suspect database issues, work with your database administrator to check for locks, corruption, or other issues that may affect data retrieval.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SU53, and ST22 (Dump Analysis) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review the official SAP documentation for CRM to understand the context in which this error may occur and any specific troubleshooting steps recommended by SAP.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_PRCIL002 error in your SAP system.