How To Fix CRM_PRCATIL_MESSAGES018 - No corresponding hierarchy found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRCATIL_MESSAGES - Messages for Product Category Hierarchy BOL Implementation

• Message number: 018

• Message text: No corresponding hierarchy found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRCATIL_MESSAGES018 - No corresponding hierarchy found ?

  The SAP error message CRM_PRCATIL_MESSAGES018 ("No corresponding hierarchy found") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a corresponding hierarchy for a specific product or service in the pricing or categorization process. This can happen in various scenarios, such as when trying to create or update a sales order, quotation, or any other document that involves product categorization.
  Causes:
  
  Missing Hierarchy Configuration: The hierarchy for the product category may not be defined in the system. This can happen if the product category has not been properly set up in the system.
  Incorrect Product Assignment: The product being referenced may not be assigned to the correct category or hierarchy.
  Data Inconsistencies: There may be inconsistencies in the master data, such as missing or incorrect entries in the product hierarchy tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the hierarchy data.
  Transport Issues: If the hierarchy was recently transported from another system, it may not have been properly activated or may be incomplete.
  
  Solutions:
  
  
  Check Hierarchy Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for product hierarchies. Ensure that the hierarchy for the product category in question is defined and active.
  Verify that the product category is correctly assigned to the hierarchy.
  
  
  
  Verify Product Assignment:
  
  Check the product master data to ensure that the product is assigned to the correct category and hierarchy. You can do this using transaction codes like MM03 (Display Material) or CRM Product Master.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the product hierarchy data. You can use transaction codes like SE16 to view the relevant tables (e.g., T179 for product hierarchy) and ensure that the data is complete and correct.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the hierarchy data. This can be checked in the user roles and profiles.
  
  
  
  Transport and Activation:
  
  If the hierarchy was recently transported, ensure that it has been activated properly in the target system. You may need to re-transport or activate the relevant objects.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), MM03 (Display Material), SE16 (Data Browser), and CRM Product Master.
  SAP Documentation: Review SAP documentation related to product hierarchies and CRM configuration for more detailed guidance.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.