How To Fix CRM_PRCATIL_MESSAGES013 - No corresponding category found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRCATIL_MESSAGES - Messages for Product Category Hierarchy BOL Implementation

  • Message number: 013

  • Message text: No corresponding category found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRCATIL_MESSAGES013 - No corresponding category found ?

    The SAP error message CRM_PRCATIL_MESSAGES013: No corresponding category found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a corresponding category for a particular item or transaction. This can happen in various scenarios, such as when creating or processing sales orders, service requests, or other CRM-related documents.

    Causes:

    1. Missing Category Configuration: The category that the system is trying to reference may not be configured in the system. This could be due to missing entries in the customizing settings.
    2. Incorrect Category Assignment: The category assigned to the item or transaction may not match any of the categories defined in the system.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain categories, leading to this error.

    Solutions:

    1. Check Category Configuration:

      • Go to the customizing settings in SAP (transaction code SPRO).
      • Navigate to the relevant area where categories are defined (e.g., Sales Order, Service Order).
      • Ensure that the required categories are properly configured and active.
    2. Verify Category Assignment:

      • Check the item or transaction for which the error occurred.
      • Ensure that the category assigned is valid and corresponds to the categories defined in the system.
    3. Data Consistency Check:

      • Use transaction codes like SE11 or SE16 to check the relevant database tables for any inconsistencies.
      • Look for missing entries or incorrect data that may be causing the issue.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the categories in question.
      • Check the user roles and profiles to confirm that they include the required permissions.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for troubleshooting.
    • Documentation: Review SAP documentation related to CRM configuration and category management for additional insights.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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