How To Fix CRM_PML_UIU009 - &1 has been sent to the outbound mail queue

CRM_PML_UIU009 - Overview

• Message type: E = Error

• Message class: CRM_PML_UIU - Personalized Mails: UI specific messages

• Message number: 009

• Message text: &1 has been sent to the outbound mail queue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML_UIU009 - &1 has been sent to the outbound mail queue ?

  The SAP error message CRM_PML_UIU009 indicates that a message has been sent to the outbound mail queue, but it has not been processed successfully. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues with the email sending process.
  
  Cause:
  
  Mail 
  Configuration Issues: The SAP system may not be properly configured to send emails. This could include incorrect SMTP settings or missing configuration in the SAPconnect settings.
  Queue Processing Issues: The outbound mail queue may be experiencing issues, such as being stuck or not being processed due to system performance problems.
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the mail server.
  Mail Server Issues: The external mail server may be down or misconfigured, preventing emails from being sent.
  
  
  Solution:
  
  Check SMTP Configuration: Verify the SMTP settings in transaction