How To Fix CRM_PML_UIU001 - Cannot confirm text element. Translation already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML_UIU - Personalized Mails: UI specific messages

• Message number: 001

• Message text: Cannot confirm text element. Translation already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML_UIU001 - Cannot confirm text element. Translation already exists ?

  The SAP error message CRM_PML_UIU001: "Cannot confirm text element. Translation already exists" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to confirm or save a text element that already has a translation in the system. This can happen in various scenarios, such as when working with text elements in business partner records, marketing documents, or other CRM-related objects.
  Cause:
  The error is caused by the following reasons:
  
  Existing Translation: The text element you are trying to confirm or save already has a translation in the system. SAP does not allow overwriting or confirming a text element that already has an existing translation.
  Incorrect Language Settings: The language settings in your user profile or the document may not match the language of the text element you are trying to confirm.
  Data Integrity Issues: There may be inconsistencies in the data or configuration that lead to this error.
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check Existing Translations:
  
  Navigate to the relevant text element in the SAP system and check if a translation already exists. If it does, you may need to modify or delete the existing translation instead of trying to confirm it again.
  
  
  
  Modify the Text Element:
  
  If you need to change the text, you can edit the existing translation rather than trying to confirm it again. Make sure to save your changes.
  
  
  
  Review Language Settings:
  
  Ensure that your user profile and the document you are working on are set to the correct language. You can check your user settings in the SAP GUI under System > User Profile > Own Data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling text elements in CRM. This may provide additional insights into the error and how to manage translations.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with text elements and translations, such as SE63 (Translation) or SO10 (Text Elements).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the error message and continue working with text elements in your SAP CRM system.