How To Fix CRM_PML036 - Preview is not possible; no columns selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 036

• Message text: Preview is not possible; no columns selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML036 - Preview is not possible; no columns selected ?

  The SAP error message CRM_PML036: Preview is not possible; no columns selected typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to preview a report or a list but has not selected any columns to display in the output.
  Cause:
  The primary cause of this error is that the user has not selected any columns in the report layout or selection criteria. This can happen if:
  
  The user has not configured the report layout properly.
  The user has inadvertently deselected all columns.
  There is a configuration issue in the report settings.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Column Selection:
  
  Go to the report or list where you encountered the error.
  Look for an option to configure or select columns (this may be labeled as "Layout", "Column Selection", or similar).
  Ensure that at least one column is selected for display.
  
  
  
  Adjust Layout Settings:
  
  If you are using a standard report, check if there is a layout option available (e.g., "Change Layout" or "Layout Settings").
  Select the columns you want to include in the report output.
  
  
  
  Save Layout:
  
  After selecting the necessary columns, save the layout if prompted. This will ensure that your selections are retained for future use.
  
  
  
  Re-run the Report:
  
  After making the necessary adjustments, try to run the report or preview again.
  
  
  
  Check User Authorizations:
  
  Ensure that you have the necessary authorizations to view the data in the selected columns. Lack of authorization can sometimes lead to issues in displaying data.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or help resources specific to the report you are trying to run. There may be additional configuration steps required.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific report or transaction you are using.
  User Training: Ensure that users are trained on how to properly configure reports and understand the layout options available in SAP CRM.
  System Configuration: Sometimes, system configuration settings can affect report generation. Ensure that the system is configured correctly for report generation.
  
  By following these steps, you should be able to resolve the CRM_PML036 error and successfully preview your report.